> For the complete documentation index, see [llms.txt](https://docs.pascom.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pascom.net/en/user/pascom-app-userguide/search.md).

# Search, Smart Filters, and Notifications

Everything you need to know about notifications, the search function, and smart filters in the PASCOM app.

## Training Video

{% embed url="<https://www.youtube.com/watch?v=r-MfrLPXkXY>" %}

## 1. Using the Search Function

To navigate more efficiently within the PASCOM app, the search function provides a powerful tool.

1. Click on the **magnifying glass icon** in the menu bar or use the dynamic content window (when all other windows are closed).
2. Enter your search term.

![The search field in the PASCOM app.](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-62d6e2a3447610ced61143b20088d7b930e487aa%2Fsearch_input.jpg?alt=media)

### 1.1 Search Results

Results are clearly categorized into tabs. In the **"All"** tab, you will see a summary of *contacts, phonebook entries, chats, and the journal*.

1. Click on the corresponding tab (e.g., "Contacts" or "Chat") to filter the results.
2. Select the desired entry to directly start an action (call, chat).

![Categorized search results in the PASCOM app.](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-546040245efeb89c9bf5918922f6afccb7e3a566%2Fsearch_result.en.jpg?alt=media)

### 1.2 Intelligent Search

The search is intelligent: you don't need to know the full name. Entering word fragments or the initials of the first and last name is often sufficient (e.g., "ma mu" for "Max Mustermann").

![The intelligent search completes entries automatically.](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-fb1350eb0869ae858af5d4ff5e737254cf357835%2Fsearch_intelligent.jpg?alt=media)

## 2. Search in the Dialpad

Searching in the dialpad is a huge convenience in daily work – especially when things need to go fast.

1. Open the dialpad (phone icon).
2. Enter a **name**, an **extension**, or a **phone number**.
3. The PASCOM app suggests matching entries directly.

This is particularly helpful for quickly finding a colleague to transfer a call to during an active conversation.

![Direct search for contacts within the dialpad.](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-ee665947763ebd87dfac4a2816e93b65a7f0d13e%2Fsearch_dialpad.jpg?alt=media)

## 3. Smart Filters in the Contact List

Smart filters help you maintain an overview of your contact list and hide unimportant information.

1. Click on the **filter icon (funnel)** next to the contact list search bar.
2. Select a category (e.g., "**Available**" or "**Unread messages**").
3. The contact list now only shows entries that meet this criterion.

![Applying smart filters in the contact list.](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-477e29e115b5104cdc53ce47ae18a798630f8c84%2Fsmartfilter.en.jpg?alt=media)

## 4. Notifications (Pop-ups)

Notifications inform you about events in real-time. They often provide interactive ways to react immediately.

| Notification                                                                                                                                                                                                                               | Description                                                                                                  |
| ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------------------------------ |
| ![Outgoing call](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-4cef72de857ace0e810fbbcf0dfdef08ec1cc9ee%2Fnotification_outbound_call.en.png?alt=media)     | **Outgoing call:** Shows the current connection being established. You can hang up using the red phone icon. |
| ![Incoming call](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-b59472f1a5b4e504479a1449583704b2be6b7400%2Fnotification_inbound_call.en.png?alt=media)      | **Incoming call:** Informs you about a call. You can accept it (green) or reject it (red).                   |
| ![Active conversation](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-bcd359c4669e572a9e27e8391c06d31b8e670be2%2Fnotification_active_call.en.png?alt=media) | **Active conversation:** Shows the duration. Options: Hold (pause) or Hang up (red).                         |
| ![Missed call](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-5a8195b337dfbf83c2f0b6f845a1bddb7b025645%2Fnotification_missed_call.en.png?alt=media)         | **Missed call:** Allows for a quick callback by clicking the green phone icon.                               |
| ![Chat](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-e93b7a2f05859d2eed0033d65747a9bd704b8a8f%2Fnotification_chat.en.png?alt=media)                       | **New message:** Displays a preview of the chat message and allows for a direct reply.                       |

We explain the settings of the Pop-Up Notifications in the guide [Pop-Up Notification Settings](/en/user/pascom-app-userguide/notification-settings.md).

## 5. PASCOM What's New Product Updates

In the search window, you will find a **bell icon** that you can click to view current product updates. Once the **bell icon** lights up in the red PASCOM color, new updates are available.

![Display of PASCOM What's New product updates in the search window.](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-b42eacf328767ef1041f9e587c17dc9add67db4c%2Fpascom-whatsnew.en.png?alt=media)


---

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