> For the complete documentation index, see [llms.txt](https://docs.pascom.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pascom.net/en/user/pascom-app-userguide/remotecontrol.md).

# Remote Control of Mobile Devices

In this guide we explain how to use the PASCOM Desktop App to control the PASCOM Mobile App.

## Remote Control The Mobile App Using the Desktop App

Are you looking to use your Android / iOS smartphone or tablet for work and therefore enjoy freedom and flexibility benefits that mobile communication provides AND the ease and clarity of use that the Desktop App offers? Then look no further: the PASCOM Desktop App can now be used to remote control your PASCOM Mobile App thanks to so-called **push calls**, which send calls to your mobile device.

![Overview Push Call](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-1817c4106b2fed8006452f0e68f3d8e65d0a81de%2Foverview-remotecontrol.png?alt=media)

### Mobile Device As Preferred Device Required

For this feature to work, a mobile device must be set as your **Preferred device** under the **My Devices** settings within the PASCOM Desktop App.

You can find more information about the device settings [here](/en/user/pascom-app-userguide/mydevices.md).

### Answering a call and transferring it to your mobile device

You can transfer calls from the Desktop App to your mobile device. Simply accept an incoming call in the Desktop App and the call takes place on your mobile device.

1. **Android:** On mobile devices with Android operating system, the **PASCOM App** is automatically woken up/started by the **push call** and the call is transferred.
2. **Apple iOS:** On mobile devices with the iOS operating system, the **PASCOM App** is automatically woken up/started by the **push call**. Due to a restriction of the Apple Callkit API, a call cannot be accepted/transferred remotely if the device is locked or the Mobile App is not in the foreground/focus. This is a security feature of Apple and cannot be influenced by us.

### Start and Transfer Call to your mobile device

Now, when you make an outgoing call via the **PASCOM Desktop App**, it will be automatically "pushed" to your mobile phone.

1. **Android:** On Android mobile devices, the **PASCOM App** is automatically woken/started by the **Push Call** and the call is transferred.
2. **Apple iOS:** On Apple mobile devices with the iOS operating system, the **Push Call** first initiates an inbound call to your mobile device which you must accept. Once accepted, the original outbound call is merged and can be continued as normal. Due to a restriction of the Apple Callkit API, this security feature cannot be influenced by us.

### Mobile Device in Docking Station

<figure><img src="https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-070b9fb9f51504cdb5cac8c8610f8342ea693305%2Fpascom-dockingstation.jpg?alt=media" alt="Dockingstation" width="60%"><figcaption></figcaption></figure>

By using your mobile device on a **docking station** with the PASCOM Mobile App open, calls can be seamlessly transferred from the **PASCOM Desktop App** to the PASCOM Mobile App as follows:

1. Open the PASCOM Mobile App and place it on the docking station. During the charging process, the mobile device display will not turn off and therefore keeps the Mobile App "open".
2. This provides you with a complete replacement for your desktop phone.
3. Works on both **Android** and **iOS** devices.


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