> For the complete documentation index, see [llms.txt](https://docs.pascom.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pascom.net/en/user/client-web-userguide/create-webconference.md). # Create and manage a Web Conference This User Handbook explains how to use the PASCOM Web Conference Feature. ## PASCOM Training Video {% embed url="" %} The PASCOM Web App has been design to enable quick, easy and professional audio and video conferences accessible to external participants. Thanks to WebRTC technology the PASCOM Web App provides your employees and customers with the ability to participate in web conferences and presentations from anywhere. The concept is easy to understand, simply make your existing PASCOM Team Messaging Groups externally accessible and invite your customers, business partners etc. to join your online meetings. ### What's required? * PASCOM Desktop or Mobile App * PASCOM Team Messaging Group * A Moderator * External participants ![Overview](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-0df159a8095a7f6f3335707368001dfb2fe2b062%2Fwebclient_overview.en.png?alt=media) ## PASCOM Groups Groups in PASCOM provide an excellent Team Collaboration tool where you can quickly and dynamically create a place for people to communicate and collaborate with one another. PASCOM groups can be used for a wide variety of purposes, such as projects, presentations and conferences. Imagine PASCOM groups like virtual conference rooms. ### Create a PASCOM Group First you will need a PASCOM group. Create a new group using the following [Tutorial](/en/user/pascom-app-userguide/pascom-groups.md). Tip: There are no limitations on how many groups you can create, so you can add as many groups as you like / require on the PASCOM system. ### Make PASCOM Groups Public In order to provide external participants access to a group, the group must be made public. Click the **info symbol** within the group which will take you to the administration settings. Switch the **Allow guests** button to **on** in order to make the group "public". This "public" status will also be displayed respective group's entry in the contact list.

A **dial-in number, PIN and URL** for the PASCOM WebRTC Web App access will now be generated and displayed. | Fields | Description | | ---------------------------- | ---------------------------------------------------------------------------------------------------- | | Dial-in-Number | Participants can access the conference by phone using the PASCOM Web App's dial-in number. | | PIN | The PIN is required to participate in the conference using the dial-in number. | | URL | Link to the PASCOM Web App to access the group web meeting. | | Copy Invitation to Clipboard | Copy all details to the clipboard for sharing all access information with the intended participants. | {% hint style="success" %} As soon as a group is public, external participants can log in to the group using the dial-in / access data. But don't panic, only moderators can actually start web conferences. {% endhint %} ## The Moderator Internal users of the PASCOM system are referred as moderators. Every internal user who participates in a public conference is also a moderator. If a moderator dials into a public conference, the conference will automatically start for all externally logged in participants. If the last moderator leaves a public conference, the conference will then be set to **hold**. As soon as external participants log into a conference and wait for the conference to start, you will see this in the contact list for the relevant group as the group will turn green.

{% hint style="success" %} Several internal users can also participate in a web conference, all of them acting as moderators. For example, when holding a presentation you can let other moderator users answer questions in the chat at the same time. {% endhint %} ### Start a Conference As soon as you are ready to start the web conference, join the group by dialing in by clicking the green **phone symbol**. ### Manage a Conference As a moderator, you have full control over the conference. In the call area you can see all participants in the conference and can interact with them. You still have all the phone and video tools you need to give great online meetings or presentations.

### Remove Participants You can remove individual participants from a conference using the group **info symbol**. Simply click on the **rubbish bin symbol** next to the participant you want to remove and the conference will then end for this participant.

### Ending a Conference With the PASCOM Desktop App or Mobile App, there are a number of options for ending a conference. In the content or call area, press the **red phone symbol** to leave the conference. {% hint style="success" %} This will not completely end the web conference, but rather places it on hold. External participants will be directed to a waiting screen. So after a short break, you will be able to restart the web conference again. {% endhint %} --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.pascom.net/en/user/client-web-userguide/create-webconference.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `build a script that syncs our docs to a CMS` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.