> For the complete documentation index, see [llms.txt](https://docs.pascom.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pascom.net/en/account/mypascom-userguide/subscriptions.md).

# My Subscriptions

Here you can find useful information about your own subscriptions.

In the myPASCOM customer portal, you can find an overview of all your subscriptions under the menu item **Subscriptions** - **My Subscriptions**. A **subscription** is also simultaneously coupled with your **phone system**. It therefore feels like you are also managing your phone systems. The subscription takes care of the commercial part in the PASCOM world.

![Overview my Subscriptions](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-155ae84441c1da965e631950490dce18ce9c57df%2Foverview-mysubscriptions.en.png?alt=media)

## A subscription is at the same time the telephone system.

We have now learned that a subscription also reflects the telephone system. Let's see what data can be extracted from a single subscription and how they are interpreted.

<figure><img src="https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-a76190af05ba316d5c40930087d7ec16cd743d6a%2Foverview-subscription.en.png?alt=media" alt="Overview of my subscriptions" width="50%"><figcaption></figcaption></figure>

**Subscription overview explanation:**

| data                | description                                                                                                                  |
| ------------------- | ---------------------------------------------------------------------------------------------------------------------------- |
| Appliance ID        | The ID of the subscription or the telephone system in the PASCOM Cloud                                                       |
| asvonehost          | Name of the telephone system in the PASCOM Cloud                                                                             |
| PASCOM Training ONE | The owner of the subscription or telephone system                                                                            |
| 4 Concurrent User   | Number of booked licenses in this subscription. This number can be used by users and devices on the PASCOM telephone system. |
| Type: PASCOM ONE    | The booked product type in this subscription. Also reflects the type of telephone system                                     |
| Next billing date   | Here you can see when the next invoice for your subscription will be generated                                               |

You can further upgrade the subscription directly in the subscription overview by clicking on the **3 points** and thus extend the number of licenses.

<figure><img src="https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-ddbbe5d91247a64b869749fde515e644fff3994d%2Foverview-upgrade-subscription.en.png?alt=media" alt="Upgrade Subscription" width="50%"><figcaption></figcaption></figure>

## The subscription details at a glance

If you click on the **Details** button in the subscription overview, you will be taken to the subscription details, which are specific to the selected subscription. From here you can manage the subscription, **upgrade**, get **technical support**, change the **phone plan**, or even cancel the subscription.

![Overview Subscription Details](https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2Fgit-blob-dfee5d78d04be7385fec9d4f4d5957205aa148f3%2Foverview-subscriptiondetails.en.png?alt=media)


---

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