> For the complete documentation index, see [llms.txt](https://docs.pascom.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pascom.net/docs/en/user/pascom-app-userguide/edit-ai-prompts-via-the-pascom-app.md).

# Edit AI Prompts via the PASCOM App

With this feature, authorized users customize the announcement texts (prompts) and voices of AI announcements directly via the PASCOM App. This allows you to quickly and easily update temporary closing times, absence notices, or current announcements yourself without requiring administrator intervention.

{% hint style="warning" %}
**Important Note on App Version:**

This feature is currently available exclusively in the **PASCOM App Preview**. You can download this version here: [Downloads](/docs/en/reference/downloads.md)
{% endhint %}

### Prerequisites & Permissions

Before an end user can edit AI announcements via the PASCOM App, the following conditions apply:

* **Existing AI Announcements Required**: A system administrator must create the AI announcements in the PASCOM phone system in advance. As an end user, you can only edit existing announcements—creating new AI announcements or deleting existing ones is not possible via this interface.
* **Permission `manage.aiprompts`**: To allow a user to edit AI announcements, they require the `manage.aiprompts` permission. Learn how to set up and assign this permission here: [Permissions](/docs/en/setup/user/role.md).

### Open Announcement Management via the PASCOM App

To access the overview of your AI announcements, proceed as follows in the **PASCOM App Preview**:

{% stepper %}
{% step %}

#### Open Settings

Open **Settings** in the PASCOM App.
{% endstep %}

{% step %}

#### Navigate to PBX Management

Navigate to the **PBX Management** menu item.
{% endstep %}

{% step %}

#### Open Announcement Prompts

Click the **Announcement Prompts** button.
{% endstep %}

{% step %}

#### View AI announcements

The system automatically redirects you to the Admin Dashboard of the PASCOM phone system. There, you see a clear list of all existing AI announcements available for editing.
{% endstep %}
{% endstepper %}

### Edit Prompts for AI Announcements

After you open the desired AI announcement from the overview, the system displays all available language channels for that announcement (for example, `de (Deutsch)` or `en (English)`).

<figure><img src="https://2713225-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVIw0BpSv358R2Pr2HflD%2Fuploads%2FypF8eNHeeHz4lNjfpWN1%2FSCR-20261113-hzpc.png?alt=media&amp;token=35561b4d-2bf4-4f6e-b291-69afbc32184a" alt=""><figcaption></figcaption></figure>

{% stepper %}
{% step %}

#### Edit the language channel

Locate the language channel you want to customize and click **Edit** in the upper-right corner of the respective section.
{% endstep %}

{% step %}

#### Customize the announcement

Customize the announcement text and select the desired voice.

| Setting / Button                | Description                                                                                                    |
| ------------------------------- | -------------------------------------------------------------------------------------------------------------- |
| **AI-generated Text-to-Speech** | Enter the desired announcement text in this text field to have the AI convert it into speech (Text-to-Speech). |
| **Voice**                       | Select the desired AI voice for this language channel from the dropdown menu (for example, `Voice 1`).         |
| **Preview**                     | Click **Preview** to listen to the generated AI announcement directly and verify the pronunciation in advance. |
| **Save**                        | Applies your changes for the currently open language channel.                                                  |
| **Cancel**                      | Discards your unsaved input in the current language channel and closes edit mode.                              |
| **Cancel and return**           | Leaves the detail view of the current AI announcement without saving and returns to the main overview.         |
| {% endstep %}                   |                                                                                                                |

{% step %}

#### Save the announcement

Finally, click **Save** in the edited language channel to apply the new AI announcement.
{% endstep %}
{% endstepper %}


---

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