> For the complete documentation index, see [llms.txt](https://docs.pascom.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.pascom.net/docs/en/operations.md). # Operations - [App Management](https://docs.pascom.net/docs/en/operations/clients.md): PASCOM cloud phone systems include native apps for Windows, MacOS, Linux, iOS and Android. Learn everything about installation and administration here. - [Windows App Installation](https://docs.pascom.net/docs/en/operations/clients/windows-installation.md): How to install the PASCOM app on Windows and on the terminal server - [MacOS App Installation](https://docs.pascom.net/docs/en/operations/clients/macos-installation.md): How to install the PASCOM app on MacOS - [Linux App Installation](https://docs.pascom.net/docs/en/operations/clients/linux-installation.md): How to install the PASCOM app on ubuntu linux - [Desktop App Update](https://docs.pascom.net/docs/en/operations/clients/desktop-update.md): The PASCOM Desktop App automatically updates itself. Through using our Update Channels, it is very simple to use for example our BETA and feature versions. - [Desktop App Multi-User Usage](https://docs.pascom.net/docs/en/operations/clients/desktop-multi-user.md): Learn in this tutorial how multiple users can use the PASCOM Desktop App on the same system. - [TAPI Driver Installation](https://docs.pascom.net/docs/en/operations/clients/tapi-installation.md): How to use the PASCOM TAPI Driver for Windows in order integrate TAPI enabled software such as MS Office, ERP and CRM systems etc. - [Mobile App Installation](https://docs.pascom.net/docs/en/operations/clients/mobile-installation.md): How to install the PASCOM Mobile Apps via the App and Play Store and pair the app using the QR Code from the PASCOM Server. - [Mobile Hub Setup](https://docs.pascom.net/docs/en/operations/clients/mobile-hub.md): The Mobile Hub setup is required if you want to use the PASCOM Mobile App in GSM mode as well. - [RDP and Thin Client Operation in Shared Workstation Mode](https://docs.pascom.net/docs/en/operations/clients/thin-client-shared-workstation-mode.md): Setting up the PASCOM App for shared workstations (e.g., DATEV) in terminal server environments. - [Web App Configuration](https://docs.pascom.net/docs/en/operations/clients/webclient-configuration.md): In this tutorial we explain how to configure the dial-in number of the Web App. - [Show call participants in contact list](https://docs.pascom.net/docs/en/operations/clients/client-shownumbers.md): Have the phone numbers of your team's contacts displayed directly in the app contact list - [Environment Variables and Command Line Options](https://docs.pascom.net/docs/en/operations/clients/environment-variables.md): Here you will find a list of helpful parameters that can be used in conjunction with the PASCOM app. - [Manage Log-Files](https://docs.pascom.net/docs/en/operations/clients/log-files.md): Learn how to manage App log files of individual users through the admin interface. - [System Management](https://docs.pascom.net/docs/en/operations/system.md): Get to know the PASCOM Cloud System and learn more about your telephone system in this section - [Admin Dashboard Overview](https://docs.pascom.net/docs/en/operations/system/dashboard.md): Find out how the Admin Dashboard works. - [Configure Services](https://docs.pascom.net/docs/en/operations/system/services.md): Learn how to configure basic service settings such as hostname, telephony parameters, LDAP authentication, and app behavior for your PASCOM cloud phone system. - [PASCOM Cloud System, Backup and Restore](https://docs.pascom.net/docs/en/operations/system/backup.md): Learn how to backup and restore your PASCOM telephone system. - [Server CLI (TUI) Interface](https://docs.pascom.net/docs/en/operations/system/cli.md): Access the TUI (Text User Interface) interface of the PASCOM server. - [Analytics](https://docs.pascom.net/docs/en/operations/analytics.md): Learn how to create evaluations, reports, and voice recordings. - [PASCOM Analytics](https://docs.pascom.net/docs/en/operations/analytics/statistics.md): Gain real-time insight call statistics for evaluating Queues (Teams) and associated User performance. - [Customised PASCOM Analytics](https://docs.pascom.net/docs/en/operations/analytics/statistics-custom.md): After you have familiarized yourself with the basics of PASCOM Analytics you can use this chapter to learn here how you to make your own adjustments. - [AI Agent Pia Analytics](https://docs.pascom.net/docs/en/operations/analytics/pia-call-statistics.md) - [Call Recording System](https://docs.pascom.net/docs/en/operations/analytics/recording.md): HowTo record calls as a contractual quality and control tool or for training tool. - [QueueMetrics Integration](https://docs.pascom.net/docs/en/operations/analytics/queuemetrics.md): QueueMetrics is a Call Center Queue (Teams) Analytics software. --- # Agent Instructions This documentation is published with GitBook. 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